Zivella UK and Ireland ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website https://www.zivellauk.com("Website").
1. Information We May Collect
We may collect and process the following types of personal information:
-
Identity Data – name, title, company name (if applicable)
-
Contact Data – email address, phone number, address
-
Technical Data – IP address, browser type, time zone, operating system, platform, and device information
-
Usage Data – information about how you use our Website
-
Communication Data – your communications with us via email, forms, or phone
We do not knowingly collect data from children under the age of 13.
2. How We Collect Your Data
We collect personal data through:
-
Forms you fill out on our Website
-
Emails and other communications you send us
-
Cookies and tracking technologies (see Section 7 below)
3. How We Use Your Data
We use your personal data to:
-
Respond to your enquiries and provide customer support
-
Process and manage business relationships
-
Improve our website and user experience
-
Comply with legal obligations
4. Legal Basis for Processing
We process your personal data only where:
-
You have given consent
-
It is necessary for the performance of a contract
-
We have a legal obligation
-
We have a legitimate interest that does not override your rights
5. How We Store and Protect Your Data
We are committed to protecting your personal data. We implement appropriate technical and organizational measures to safeguard your information and prevent unauthorized access, alteration, disclosure, or destruction.
6. Sharing Your Data
We do not sell, rent, or trade your personal information. We may share your data with trusted service providers who help us operate our Website or conduct our business, provided they agree to keep your information confidential and secure.
We may also disclose your data when required to do so by law or to protect our legal rights.
7. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance user experience, analyze traffic, and provide functionality. You can manage your cookie preferences through your browser settings.
8. Your Rights
Under UK data protection laws, you have the right to:
-
Access the personal data we hold about you
-
Request correction or deletion of your data
-
Object to or restrict how we process your data
-
Withdraw consent where we rely on your consent
-
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at david@zivellauk.com.
9. Data Retention
We only retain your personal data for as long as necessary for the purposes we collected it for, including for legal, regulatory, tax, or accounting purposes.
10. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices of other sites. Please read their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
📧 david@zivellauk.com
📞 07483 172381
🏢 3–7 Market Street, Watford, WD17 2GZ, UK
